- Frequently Asked Questions on Imaging and Work Management, when the answer is less than a formal paper, are collected on this separate FAQ page.
- Workflow in the world of BPM - Are they they same?, a comparison of Automated Workflow Management technology with the Business Process Management tools, as presented in Workflow Handbook 2005. Discusses when business processes should be viewed from a workflow product perspective, and when from a BPM product perspective. The Workflow Handbook 2005 was published in May 2005.
- Getting Started in Workflow, a vendor-independent comparison of Automated Workflow Management technology with the emerging Business Process Management tools, as presented in Workflow Handbook 2003. Includes a brief categorization of many of the emerging standards. The Workflow Handbook 2003 was published on April 9, 2003.
- Introduction to Workflow, a vendor-independent tutorial on workflow, as presented in Workflow Handbook 2002. Includes basics such as "What is workflow", "Why Bother," "Measuring the benefits," "Workflow Technology," brief "Success Stories," and "Getting Started." The Workflow Handbook 2002 was released on March 6, 2002, and was released in CD format in the Fall of 2002.
- Enterprise vs. Embedded Work Management Systems, a brief commentary on whether workflow should be embedded in business computer systems, or should be a enterprise application that crosses business areas and types of work. This is a paper written a few years ago, recently adapted for the net, but based on lessons learned as a pioneer in 1985!
- Matrix of Work Management, a "3 by 4" table of the components and types of work management systems. (a classic paper from May 27, 1996. The analysts have changed the terminology, but the points are still relevant.)
- Evaluation of Image and Work Management Systems, a checklist of features and functions to look for in image and work management systems. (a classic paper originally written February 14, 1996, but still relevant)
- Image and Work Management Systems, a summary of the characteristics of system architectures (personal, departmental, enterprise), the relation between image and work management, and the benefits to be expected when installing both together. (another classic from March 9,1996. The analysts have changed the terminology, but the points are still relevant.)
- Reusable Tasks, a brief paper on the structure of reusable tasks (object oriented programming), and how an automated work management system can support the "use of reuse." (An older paper, last updated January 16, 1996)
New documents are being added as I have the opportunity to customize reports I have written recently, or update previous documents, and reformat them for the web. Please check back periodically.
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